Scheduling & Intake Forms
Required intake forms must be completed and submitted at least 7 days prior to your initial Wellness Consultation. This allows time to review the information provided and prepare for our time together.
Follow-up Wellness Support Sessions should be scheduled at least 3 days in advance whenever possible. This allows time to review your progress and prepare for our next session.
If required information or forms are not received with enough time for preparation, your appointment may need to be rescheduled.
Payment Policy
Payment is due at the time of booking to reserve your appointment.
Payment for coaching packages is due in full before the first session.
Cancellation & Rescheduling Policy
I understand that plans can change. If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice whenever possible.
Appointments canceled or rescheduled with less than 24 hours’ notice may be charged the full session fee. Missed appointments without notice may also be charged the full session fee.
If an unexpected circumstance or emergency arises, please reach out as soon as possible. I understand that occasional situations are unavoidable and will consider these circumstances on a case-by-case basis.
If you need to reschedule, please use the scheduling link provided or contact me directly to find another available time.
Late Arrival Policy
If you arrive late, your session will still end at the scheduled time so that other appointments can stay on schedule.
Refund Policy
Due to the time, preparation, and scheduling involved in providing personalized wellness support, payments are non refundable once a session has been completed.
Coaching packages are non-refundable once the package has begun. Unused sessions are not eligible for a refund and are intended to be used within the designated timeframe for the package.
Communication Between Sessions
Wellness guidance and individualized support are provided during scheduled sessions. Email and text communication are intended for scheduling and other practical matters related to your appointments and are not used to provide individualized wellness guidance or recommendations between sessions.
If you have a question, concern, or update you’d like to discuss between appointments, you are welcome to schedule a Quick Questions Session so we can give it the time and attention it deserves.
Coaching Disclaimer
Wellness coaching is educational in nature and is not a substitute for medical care, diagnosis, treatment, or professional mental health services.
Karie does not diagnose, treat, or prescribe for medical or mental health conditions. Clients should consult their healthcare providers regarding medical concerns, diagnoses, treatment decisions, medications, or other healthcare needs.
Confidentiality
Information shared during coaching sessions is kept confidential except where disclosure may be required by law.
Urgent or Emergency Concerns
Wellness coaching is not intended for urgent or emergency situations. If you are experiencing a medical or mental health emergency, please contact the appropriate emergency or healthcare services.
*****Place a Policies link in the footer of every page ( alongside Privacy Policy and Disclaimer) and include a checkbox during booking that says:
“ I have read and agree to the Client Policies.”